EQUIPMENT REPAIR

We will not be accepting any tuning services besides hot waxes until September 1st, 2024

Equipment Repair Information

Epoxy

• Epoxy is used to repair gouges or delamination that occurs on a ski/snowboards top sheet
• This will protect and seal the ski/snowboard so moisture doesn't intrude the core of the equipment

P-Tex

• P-Tex is used to repair gouges that occur on the base of a ski/snowboard
• This is a low molecular weight polyethylene which is similar to the material that makes up the base of a ski/snowboard
• It's used on the base instead of using epoxy since it is more flexible and can hold wax

Service Time

• On average turnover time for services is 4 days; however, some services may take up to 10 days depending on what service needs to be done, the possibility of us having to order parts, and how many ongoing services we have
• Plan ahead and bring your equipment in early so you don't have to worry about it not being done before your next trip to the hill

Disclaimers

• Service work is completed in the order it is received
• There is a chance that the P-tex or Epoxy will be rejected and won't hold on your equipment
• If the gouge is on or near the edge of the ski we may not be able to repair it
• If damage to your equipment is severe our service manager will examine it to see if it's too damaged to repair
• If any equipment requires more work than originally quoted we will call you and notify you of the new quoted price (We will not do the repair without the customers approval)
• We are not responsible for equipment left for over 60 days
• If service is left unpaid, your equipment won't be released to you
• P-tex repairs must be done in conjunction with the comprehensive or deluxe tune since the repair is done to the base of the ski (For more information about comprehensive and deluxe tunes check out our Tune Packages page)
• It is the customers responsibility to check if their equipment is serviced to their liking before you leave the store (We won't reservice equipment for free after it's taken out of the store)