Return and Refund Policy
Our Return and Refund Policy was last updated August 28th, 2022.
Thank you for shopping at golfandskioutlet.com.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy was generated by TermsFeed Return and Refund Policy Template.
The following terms are applicable for any products that You purchased with Us.
In Store Sales
General in-store return policy is 30 days from date of purchase for full money back and a year for in store credit on goods purchased
In order for the Goods to be eligible for a return with full money back
- The Goods were purchased in the last 30 days
- The Goods have all tags included with the item or it's in its original packaging
- Receipt or date of purchase is required for returns
In order for the Goods to be eligible for a return with in store credit
- The Goods were purchased in the last year
- The Goods have all tags included with the item or it's in its original packaging
- Receipt or date of purchase is required for returns
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Golfer's & Skier's Outlet.
- "Goods" refers to the items offered for sale on the Service.
- "Orders" means a request by You to purchase Goods from Us.
- "Service" refers to the Website.
- "Website" refers to golfandskioutlet.com, accessible from golfandskioutlet.com
- "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By calling the store at (920) 230-4668
- By sending us an email: customerservice@golfandskioutlet.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In Store Sales
In order for the Goods to be eligible for a return with full money back
- The Goods were purchased in the last 30 days
- The Goods have all tags included with the item or it's in its original packaging
- Receipt or date of purchase is required for returns
In order for the Goods to be eligible for a return with in store credit
- The Goods were purchased in the last year
- The Goods have all tags included with the item or it's in its original packaging
- Receipt or date of purchase is required for returns
The following Goods cannot be returned:- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.Online Sales
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 30 days
- The Goods are in the original packaging tags are included
The following Goods cannot be returned:- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
2550 South Washburn St., Oshkosh, WI 54904
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and track-able mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By calling the store at (920) 230-4668
- By sending us an email: customerservice@golfandskioutlet.com